Managing Your Trips

Published your trip? Find out how to add the trip to your website, modify bookings, and other tips and tricks!

30 articles in this collection
Written by WeTravel

Embedding a Trip into Your Website

How to embed a 'Book Now' button into your website?

Learn how to embed your trip check-out process into your website by adding a Book Now button.

Written by WeTravel
Updated over a week ago

How to show real-time availability of your trip on your website?

Learn how to embed your trip check-out process into your website by adding real-time availability of pricing packages and a Book Now button.

Written by WeTravel
Updated over a week ago

How to show an overview of your WeTravel trips on your website?

Learn how to embed an overview of all of your WeTravel trips by adding our All Trips widget into your website.

Written by WeTravel
Updated over a week ago

Modifying a Booking

How to reinstate a booking?

Learn how to reinstate a booking that you have canceled.

Written by WeTravel
Updated over a week ago

How to register an add-on option on behalf of your client?

Learn how to book add-ons on behalf of your clients.

Written by WeTravel
Updated over a week ago

Switch package/accommodation type for participant

Learn what to do if one of your participants wants to change to another package/accommodation type.

Written by WeTravel
Updated over a week ago

How do I change the price after a participant has signed up already?

This is a step-by-step description of how to change the price after a participant has signed up for your WeTravel trip.

Written by WeTravel
Updated over a week ago

How to cancel a booking?

Learn how to cancel a participant's booking and what happens to the funds they have already paid after cancellation.

Written by WeTravel
Updated over a week ago

Switch package for just one person in a multiple person booking

Learn what to do if only one of the participants wants to change to another package/accommodation type and Switch Package cannot help.

Written by WeTravel
Updated over a week ago

Tips and Tricks

How to postpone your trip?

Learn how to postpone your trip on WeTravel with a few easy steps.

Written by WeTravel
Updated over a week ago

How to set up early bird pricing on WeTravel?

Learn how to set up early bird pricing using WeTravel?

Written by WeTravel
Updated over a week ago

How to set flexible dates for your trip?

Learn how to allow your clients to book the dates that they prefer.

Written by WeTravel
Updated over a week ago

How to add previously registered clients to your trip?

Learn how to import customers who have already signed up elsewhere.

Written by WeTravel
Updated over a week ago

Where to find summary participant information?

Learn where to find your traveler information in a concise Excel spreadsheet form.

Written by WeTravel
Updated this week

How to add a waitlist to your trip?

Learn how to add a waitlist to your trip when it's sold out or when the booking deadline has passed.

Written by WeTravel
Updated over a week ago

How to collect documents and other files from your clients?

Learn how to add a file upload option into the participant questionnaire.

Written by WeTravel
Updated over a week ago

Where to add your Terms and Conditions?

Learn how to add terms and conditions to your trip and how can your participants sign it.

Written by WeTravel
Updated over a week ago

Where to add your liability waiver?

Learn how to add a liability waiver to your trip and how can your participants sign it.

Written by WeTravel
Updated over a week ago

How to show your trip or pricing package as sold out?

Learn how to modify your trip availability to show your trip or pricing package as "Sold Out".

Written by WeTravel
Updated over a week ago

My trip is sold out but I have available spots left. What to do?

Learn why does your trip or a particular pricing package show as "Sold Out" and how can it be booked again.

Written by WeTravel
Updated over a week ago

How to create and copy a template trip?

Learn how to quickly copy a trip for easy invoicing purposes.

Written by WeTravel
Updated over a week ago

How to create an attendance list from WeTravel?

Learn how to easily create an attendance list using the downloadable spreadsheet from your trip dashboard.

Written by WeTravel
Updated over a week ago

How to add a PDF document to your WeTravel page with Google Drive?

Learn how to add a direct link to a PDF or any other document in your WeTravel trip page by using a Google Drive URL/Link

Written by WeTravel
Updated over a week ago

How to deactivate a trip?

Learn how to hide a trip without losing any of the information collected.

Written by WeTravel
Updated over a week ago

How to delete a trip?

Learn how to delete your WeTravel trip.

Written by WeTravel
Updated over a week ago

What's the recommended size for pictures on WeTravel?

Learn what's the optimal resolution for pictures uploaded to WeTravel.

Written by WeTravel
Updated over a week ago

Adding Team Members to Help You Manage Your Trip

Team Members: how to add colleagues and co-organizers to help you manage your trip

Multi-user management: how to add colleagues, other users and co-organizers to manage your trip without giving them access to transfer funds

Written by WeTravel
Updated over a week ago

Messaging Your Clients

How to message all of your clients at once?

Learn how to send an email to all of your clients at the same time with a few clicks.

Written by WeTravel
Updated over a week ago

How to request missing client information?

Learn how to request missing questionnaire answers with a few clicks.

Written by WeTravel
Updated over a week ago

Reviews

How do reviews work on WeTravel?

Learn how to showcase great feedback from your customers on WeTravel.

Written by WeTravel
Updated over a week ago