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Advice and answers from the WeTravel Team 🎉

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How to transfer participants to a different trip?
Learn how to effortlessly transfer bookings to another trip whenever plans change… Rebooking back to the original trip or rebooking to a trip with an existing booking for the same buyer… Locate the participant in the list and choose "Rebook to Another Trip" from their menu. ​ ​ ​
Managing Trip Availability within the trip builder
How to set and manage availability for your packages and trip… The waitlist is turned on under Trip Basics The trip is not sold out in group size… has to have the following characteristics: Waitlist turned off under Trip Basics The trip
Cancellation/Refund Policies
Cancellation/refund policies are usually set by the organizer and vary by trip. Find out more in this article… For Trip Organizers… As a trip organizer, clearly outline your cancellation and refund policies in your trip description to
Can I join only part of a trip?
For many trips, it is possible to join only part of the trip. Please contact the trip organizer directly for more details… For many trips, it is possible to join only part of the trip… However, details of what is possible vary trip by trip
How to delete a trip?
Learn how to delete your WeTravel trip… Learn how to delete a WeTravel trip. ​… Please note that after deleting, the trip and all of its data will disappear from your and your clients
How to deactivate a trip?
Learn how to hide a trip without losing any of the information collected… Learn how to deactivate a trip without losing any of the trip or participant information. ​… After deactivation, the trip will not be accessible through your trip URL anymore but all of your information
How to archive a trip?
Learn how to archive your WeTravel trip… Click on “Archive” from the drop-down actions list: After archiving, the trip will be moved to the
How to postpone your trip?
Learn how to postpone your trip on WeTravel with a few easy steps… Edit the trip dates in the trip builder's Trip Basics section… [Inline Video] Postponing your trip is easy!
How to show your trip or pricing package as sold out?
Learn how to modify your trip availability to show your trip or pricing package as "Sold Out"… PS. If you'd still like to collect potential customer information then set up a waitlist for your trip… The new number of participants needs to be 1-10 for the trip to be shown as "Sold Out"
How to create and copy a template trip?
Learn how to quickly copy a trip for easy invoicing purposes… Start to edit the copied trip immediately in the new tab or click on "Drafts" >> “Finish Trip” for the… Copy the template trip