To request missing participant information and documents, just follow these easy steps!
1. Go to your "Manage Trip" dashboard by clicking on "My Trips" and then on "Manage Trip".
2. Navigate to the "Messages" section, click on "New Message" and choose "Request Missing Participant Info" from the menu.
You can now customize the subject line, sender, message, and reply address in the dialogue box. Make sure that "Send To" is set at "Participants With Missing Information".
When you click "Send Message", it will only be sent to participants with empty fields in their participant information questionnaire.