WeTravel

Joined a trip with a tour operator using WeTravel? Learn how to manage your booking.

FAQ: Joining a Trip

Is WeTravel the official organizer of the trips offered on www.wetravel.com?

Learn about your personal booking dashboard, where everything about your upcoming trip is in one place!

Cancellation/refund policies are usually set by the organizer and vary by trip. Find out more in this article.

I'm joining a trip. Do I need travel insurance? How do I get travel insurance before my trip?

For many trips, it is possible to join only part of the trip. Please contact the trip organizer directly for more details.

International flights are often not included in trips listed on WeTravel, but please check the trip description.

Trips may only run if a minimum number of participants book the trip by the date indicated in the listing. Check with the trip organizer.

Learn how to leave a review for your travel organizer.

Learn how to change your default payment method with just a few clicks.

Learn how to create a page to fundraise and collect payments from your family and friends to pay towards your trip balance.

Learn how a participant can pay their next installment after they have paid an initial deposit.

Learn how to find your routing number for your bank account

Bank transfers take 5-7 business days to process. During this time, payments and transfer are marked as "pending".

You are no longer able to travel and want to cancel the trip. This is how!

Learn how to get in touch with your travel provider directly through WeTravel.

What to do when you know that you have signed up for a trip but it doesn't appear in your account?

Learn how to update information in the registration form after already booking a trip.

Learn how to purchase and add additional items to your booking after you have paid the deposit or balance due.

Learn how to add another person to your existing booking.

Learn what to do when you've forgotten your password.

Learn what to do when you've signed up as a guest and want to access your booking for the first time.