Cancellation/refund policies are set by the trip organizer. 

Please check the trip’s description for the applicable cancellation/refund policy or contact the organizer.

For trips that are featured on the WeTravel marketplace or if no cancellation/refund policy is mentioned in the trip description, the policy is the following: 

All payments paid through WeTravel are non-refundable.

To minimize any loss and to protect yourself during the trip, we highly recommend taking out a comprehensive insurance policy that covers cancellation. You can book travel insurance at great rates from our Partner Travelex here.

For COVID-19 related cancellation and refunds, please refer to this article.

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