Accepting Payments

Ready to accept payments for your trips? Find out all you need to know about collecting money using WeTravel.

WeTravel avatar
29 articles in this collection
Written by WeTravel
Collecting Payments

When & how fast will I receive the money collected from my participants?

Learn how long it takes to receive your money and how to transfer funds to your bank account in the payouts page.
WeTravel avatar
Written by WeTravel
Updated over a week ago

What happens to the money from my participants after they book?

When participants book on WeTravel, their payments are securely held by our payment provider until the organizer transfers them.
WeTravel avatar
Written by WeTravel
Updated over a week ago

What payment methods does WeTravel accept for different currencies?

Learn what type of bank payments and debit/credit cards are accepted for all the currencies WeTravel offers.
WeTravel avatar
Written by WeTravel
Updated over a week ago

What will be shown on the participant's credit card or bank account statement?

Our credit card statement descriptor is "WT* " and first 18 characters of the trip name and the MCC (Merchant Credit Card Category) is 4722.
WeTravel avatar
Written by WeTravel
Updated over a week ago

Connect your own Stripe account with WeTravel

Learn how to connect your own Stripe account with WeTravel and what changes this brings to your WeTravel usage.
WeTravel avatar
Written by WeTravel
Updated over a week ago

Can I pass on fees to participants?

Learn how to either pass on or absorb WeTravel processing and credit card fees.
WeTravel avatar
Written by WeTravel
Updated over a week ago

How to register a client on their behalf?

Learn how to register clients who have authorized you to sign them up and conduct the initial payment on their behalf.
WeTravel avatar
Written by WeTravel
Updated over a week ago

Discount / Promo Codes

Learn how to easily set discount/promo codes and coupons on WeTravel to give certain users a special price.
WeTravel avatar
Written by WeTravel
Updated over a week ago

How to register cash or check payments?

Learn how to register your client's cash or check payment.
WeTravel avatar
Written by WeTravel
Updated over a week ago

How to register a custom amount paid by your client?

Learn how to register a custom amount (differing from your client's payment plan or balance due) paid.
WeTravel avatar
Written by WeTravel
Updated over a week ago

How do I collect outstanding balances after my participants have paid the deposit?

Learn how WeTravel makes it super easy to collect any remaining amounts from your participants after you have collected a deposit.
WeTravel avatar
Written by WeTravel
Updated over a week ago

How does WeTravel handle disputes?

Learn all about what happens if you receive a dispute or chargeback on WeTravel
WeTravel avatar
Written by WeTravel
Updated over a week ago
Payment Plans

How to set up a payment plan for the add-ons?

Learn how to easily schedule payment plan for the add-on options.
WeTravel avatar
Written by WeTravel
Updated over a week ago

Payment Plans - How They Work & Setup

Put your participants on a payment schedule with our payment plan feature. Automate reminders to pay installments & outstanding balances.
WeTravel avatar
Written by WeTravel
Updated over a week ago

How to set custom installment amounts?

Learn how to allow your clients pay different amounts at different times in a payment plan
WeTravel avatar
Written by WeTravel
Updated over a week ago

Is there an additional fee for using payment plans?

There is NO additional fee for using WeTravel's payment plans
WeTravel avatar
Written by WeTravel
Updated over a week ago

Does WeTravel automatically deduct funds from my participant's account with a payment plan?

Learn how WeTravel Pro simplifies the collection of funds with automatic billing.
WeTravel avatar
Written by WeTravel
Updated over a week ago

What reminder emails does WeTravel send for payment plans?

Learn when and what kind of automated emails our system sends to participants who are enrolled in a payment plan.
WeTravel avatar
Written by WeTravel
Updated over a week ago

What if a participant misses a payment deadline?

What happens when your participant misses an installment plan deadline / books after the first payment deadline?
WeTravel avatar
Written by WeTravel
Updated over a week ago

How can I change/stop an existing payment plan for one participant or the entire trip?

Learn how to stop and/or modify any payment plans set up for your participants.
WeTravel avatar
Written by WeTravel
Updated over a week ago