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Accepting Payments
Ready to accept payments for your trips? Find out all you need to know about collecting money using WeTravel.
30 articles
When & how fast will I receive the money collected from my participants?
What happens to the money from my participants after they book?
What payment methods does WeTravel accept for different currencies?
What will be shown on the participant's credit card or bank account statement?
Connect your own Stripe account with WeTravel
Can I pass on fees to participants?
How to register a client on their behalf?
Discount / Promo Codes
How to register cash or check payments?
How to register a custom amount paid by your client?
How do I collect outstanding balances after my participants have paid the deposit?
How does WeTravel handle disputes?
How does Multi-Currency Checkout work on WeTravel?
Payment Plans - How They Work & Setup
How to set up a payment plan for the add-ons?
How to set custom installment amounts?
Is there an additional fee for using payment plans?
Does WeTravel automatically deduct funds from my participant's account with a payment plan?
What reminder emails does WeTravel send for payment plans?
What if a participant misses a payment deadline?
How can I change an existing payment plan for one participant or the entire trip?
How do I issue a partial or full refund to a participant?
Are there fees for refunds?
How to refund and cancel just one person of a 2 person booking?
How to top-up your account?
How to top-up with Wire Transfer?
Refunding ACH, BACS, SEPA, Sofort or Pre-authorized debit (PAD) payments that are older than 180 days