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FAQ: Joining a Trip
FAQ: Joining a Trip
Interested in one of our trips? Find out all you need to know if you join a WeTravel trip.
19 articles in this collection
Written by
WeTravel
About WeTravel
Is WeTravel the organizer of the trips?
Is WeTravel the official organizer of the trips offered on www.wetravel.com?
Written by
WeTravel
Updated over a week ago
Cancellation/Refund Policies
Cancellation/refund policies are usually set by the organizer and vary by trip. Find out more in this article.
Written by
WeTravel
Updated over a week ago
Joining a Trip
Does WeTravel provide Travel Insurance?
I'm joining a trip. Do I need travel insurance? How much is it to buy travel insurance through WeTravel?
Written by
WeTravel
Updated over a week ago
Can I join only part of a trip?
For many trips, it is possible to join only part of the trip. Please contact the trip organizer directly for more details.
Written by
WeTravel
Updated over a week ago
Are flights included in the trip price?
International flights are often not included in trips listed on WeTravel, but please check the trip description.
Written by
WeTravel
Updated over a week ago
Are the trips guaranteed to run?
Trips may only run if a minimum number of participants book the trip by the date indicated in the listing. Check with the trip organizer.
Written by
WeTravel
Updated over a week ago
How can I leave a review?
Learn how to leave a review for your travel organizer.
Written by
WeTravel
Updated over a week ago
Paying for Your Trip
How to change my default payment method?
Learn how to change your default payment method with just a few clicks.
Written by
WeTravel
Updated over a week ago
How to set up a Contribution Page?
Learn how to create a page to fundraise and collect payments from your family and friends to pay towards your trip balance.
Written by
WeTravel
Updated over a week ago
How do I pay my next installment?
Learn how a participant can pay their next installment after they have paid an initial deposit.
Written by
WeTravel
Updated over a week ago
What is my bank routing number?
Learn how to find your routing number for your bank account
Written by
WeTravel
Updated over a week ago
Why is my payment "pending"?
Bank transfers take 5-7 business days to process. During this time, payments and transfer are marked as "pending".
Written by
WeTravel
Updated over a week ago
Modifying Your Booking
How to contact my travel organizer?
Learn how to get in touch with your travel provider directly through WeTravel.
Written by
WeTravel
Updated over a week ago
I paid for a trip but can't find my booking in my WeTravel account.
What to do when you know that you have signed up for a trip but it doesn't appear in your account?
Written by
WeTravel
Updated over a week ago
How can I update my information in the questionnaire?
Learn how to update information in the registration form after already booking a trip.
Written by
WeTravel
Updated over a week ago
How to purchase an add-on option after booking?
Learn how to purchase and add additional items to your booking after you have paid the deposit or balance due.
Written by
WeTravel
Updated over a week ago
How to add additional people to my booking?
Learn how to add another person to your existing booking.
Written by
WeTravel
Updated over a week ago
Help with logging in
How to reset your password?
Learn what to do when you've forgotten your password.
Written by
WeTravel
Updated over a week ago
How to set a password for the first time?
Learn what to do when you've signed up as a guest and want to access your booking for the first time.
Written by
WeTravel
Updated over a week ago