WeTravel

Learn how long it takes to receive your money and how to transfer funds to your bank account in the payouts page.

When & how fast will I receive the money collected from my participants?

WeTravel uses regulated third-party payment providers to process payments and ensures the Payee (Organizer) receives their funds.

What happens to the money from my participants after they book?

Learn what type of bank payments and debit/credit cards are accepted for all the currencies WeTravel offers.

What payment methods does WeTravel accept for different currencies?

Our credit card statement descriptor is "WT*," and the first 18 characters of the trip name. The MCC (Merchant Credit Card Category) is 7399.

What will be shown on the participant's credit card or bank account statement?

Learn how to connect your own Stripe account with WeTravel and what changes this brings to your WeTravel usage.

Connect your own Stripe account with WeTravel

Learn how to either pass on or absorb WeTravel processing and credit card fees.

Can I pass on fees to participants?

Learn how to register clients who have authorized you to sign them up and conduct the initial payment on their behalf.

How to register a client on their behalf?

Learn how to easily set discount/promo codes and coupons on WeTravel to give certain users a special price!

Discount / Promo Codes

Learn how to register your client's external payment.

How to register cash, check, or other external payments?

Learn how to register a custom amount paid (differing from your client's payment plan or balance due).

How to register a custom amount paid by your client?

Learn how WeTravel makes it super easy to collect any remaining amounts from your participants after you have collected a deposit.

How do I collect outstanding balances after my participants have paid the deposit?

Learn all about what happens if you receive a dispute or chargeback on WeTravel

How does WeTravel handle disputes?

Enhancing the booking experience for your customers by enabling payments in multiple currencies. Learn how!

How does Multi-Currency Checkout work on WeTravel?

Learn how to easily create a payment link and share it with your customers to collect one-time payments for confirmed bookings.

Payment Link

Do you support Affirm or other Buy Now, Pay Later (BNPL) options?

Learn how travelers can pay via bank wire transfer, what fees apply, and how to track payments efficiently.

Wire transfer payments – Organizer Guide

Send an individual payment reminder directly from your trip dashboard!

How can I send a payment reminder to one customer?

Learn how to register clients who have authorized you to sign them up to an existing booking.

How to add a participant to an existing booking?

Learn how to quickly create a payment request and share it with your business partners to collect payments, with the option to include an attached invoice.

Business Payment Request

Collecting Payments

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