Do you need to create a payment link to collect a one-time payment from a customer? Would you like to skip the trip creation process and instead quickly generate a payment request link to save time for you and your team? You can create a payment link with just a few simple steps!
How it works
This feature is enabled by default, but you can turn it off by going to your General Settings under the Business Settings tab.
When creating a new trip via the "Create new" button, you will be able to choose a “Payment Link" option as shown below:
Next, fill in all the details in the payment link builder:
You can customize a payment link to suit your needs by setting a deposit, a payment plan, enabling partial payments, auto-billing, and auto-adjust payment plan for late bookings, and, lastly, an expiration date.
After completing the details for the payment link, click "Publish". This action will generate a payment link that can be shared with your customers.
Note: Each payment link can be used only once and is intended for a single buyer. To collect funds from several people, you must create individual payment links for each one or create a full trip.
When customers click the provided link, it will open an easy checkout process to submit payments:
During the checkout process, we will collect your customers' first and last names, as well as their email addresses. This information will be available in your reports and booking details.
Note: Payment links will appear with your profile picture. If your account does not yet have a profile picture, we will generate a WeTravel logo picture.
After your customers book, you can manage your bookings on your Manage Trip dashboard as usual.
Please note that if you want to create a complete trip page and include the trip overview, photo gallery, collect e-signatures, and other important information, please choose Full Trip instead of a Payment Link.
Frequently Asked Questions (FAQ)
Is this feature available to both Basic and Pro plan users?
Yes, this feature is available to everyone!
Can I copy the payment links?
Yes, you can! This will create an exact copy of the payment link.
Is this feature available to team members?
Only team members with the “Allow team member to create trips on my behalf” permission can create payment links on behalf of the organizer. Team members can only create payment links if the payment link feature has been enabled on the main account.
Can I customize the payment link and information we include/request?
Not currently. If you may need this in the future, please provide your feedback by contacting us at info@wetravel.com.
Can I change the price after the customer paid?
Yes, you can use the "Set Custom Price" feature on the Manage Trip page to change the price of an existing booking. Changes made in the payment link builder will only impact future bookings.
Which emails will WeTravel send to my customers?
Your customers will receive all email notifications as if they book a regular trip (booking confirmation, payment plan reminder, reviews, etc.). Learn more about our automated emails here.
Will my customers be able to leave a review after the trip?
Yes, your customers will be reminded to leave a review on their WeTravel accounts. Click here to learn how reviews work.
Will payment links appear under the Calendar for upcoming trips?
Yes, we will display payment links under the Calendar for upcoming trips.