Pro Feature: This functionality is available on the Pro plan. You can find more information here: How to update and manage your WeTravel subscription?
With WeTravel, you can choose how much of your own brand shows up across the booking journey. There are two domain options, and you can set up one or both together.
Custom WeTravel domain gives your account a subdomain of wetravel.to, built around your company name (like yourcompany.wetravel.to). Both travelers and your team see this domain across your pages - and if you also set up Your own domain, your team keeps seeing this one while travelers switch to seeing yours instead.
Your own domain lets you connect a domain you already own, like book.yourcompany.com, so travelers never see “wetravel” anywhere in their journey - from booking emails and checkout to trip pages, itineraries, and managing their booking afterward.
If you set up both, your team keeps using the Custom WeTravel domain, while travelers see your own domain instead.
Setting up your Custom WeTravel domain
This lives in your Branding & Pro Settings, under “Custom WeTravel domain.” Enter your preferred company name and select "Save Domain.”
Just click “Confirm Domain” to complete the setup. That’s it - you can now copy and share this URL link with your clients to offer them a seamless, branded login experience when they need to make future payments, update their booking, build contribution pages, and more.
Don’t worry - both new & existing trip links will work and show the same up-to-date content. So if you already published links on social media or via email, those links will still work without any issues. See the example below.
Before:
wetravel.com/trips/morocco-retreat-sunny-travels-morocco-89217061
After:
sunny-travels.wetravel.com/trips/morocco-retreat-sunny-travels-morocco-89217061
Setting up Your own domain
Also found in Branding & Pro Settings, under “Your own domain.” Enter the subdomain you’d like to use - for example, travel.yourcompany.com or book.yourcompany.com - and select “Set Up Subdomain.”
This connects you with WeTravel’s domain partner Entri, which walks you through linking your own provider (such as GoDaddy, Hostinger, Cloudflare, etc.). If your domain provider isn’t on the list, you can also enter the details manually instead. And if someone else usually manages your domain, Entri lets you share a setup link directly with them.
Once you confirm the connection on your provider’s side, it can take up to an hour to go live. While it’s processing, you’ll see the connection listed as pending.
Connecting your provider lets us automatically point your domain to WeTravel, so travelers land on the right pages the moment they visit. This is a one-time step that only sets up that connection - it doesn’t give us any other access to your domain.
That’s it - you can now copy and share this URL link with your clients to offer them a seamless, branded login experience when they need to make future payments, update their booking, build contribution pages, and more.
Don’t worry - both new & existing trip links will work and show the same up-to-date content. So if you already published links on social media or via email, those links will still work without any issues. See the example below.
Before:
wetravel.com/trips/morocco-retreat-sunny-travels-morocco-89217061
After:
travel.sunny-sky.com/trips/morocco-retreat-sunny-travels-morocco-89217061
Note: Your own domain needs to be a subdomain of something you already own, rather than your main domain on its own - so travel.yourcompany.com or book.yourcompany.com work, but yourcompany.com by itself isn’t accepted. A good approach is picking something close to your brand or the kind of trips you run.
Here is what your travelers will see when they click on the URL you just shared or on any links in our automated emails (payment reminders, auto-billing receipts, etc.) The branded login page will contain your logo and company name in both the URL and the top left corner of the screen:
After a successful login, your customers will be able to manage their bookings and payments as usual.
🚨 Important: The Custom WeTravel domain and your own domain can only be set up and managed by the main account. Team members cannot access it.
Frequently Asked Questions (FAQ)
What’s the difference between a Custom WeTravel domain and Your own domain?
Custom WeTravel domain is a subdomain of wetravel.to (like yourcompany.wetravel.to), and it’s what you, your travelers, and your team see throughout the booking experience. Your own domain is a domain you already own, and once set up, it’s what you and your travelers see instead throughout the booking journey - your team will continue to see the Custom WeTravel domain.
Can I use my root domain (like yourcompany.com) instead of a subdomain?
Not currently - Your own domain needs to be set up as a subdomain, such as book.yourcompany.com or travel.yourcompany.com.
I’ve set up my domain. What if I want to change it later?
For your Custom WeTravel domain, please contact our customer support team at info@wetravel.com, and we’ll be glad to help you update it. For Your own domain, you’ll find a remove button right in your Branding & Pro Settings, so you can take it down and set up a new one yourself.
Do I need to update my website widgets after setting up my own domain?
Yes. Any widgets you’ve already added to your website will keep working, but they’ll continue opening on wetravel.to rather than your own domain. Simply re-copy and update them after setup so they open on your own domain instead - nothing breaks in the meantime; travelers can still book and pay as normal until you do.
Does this work on both mobile and web browsers?
Yes, both domain options are fully supported on mobile and web browsers.
Can I add special characters to my subdomain?
You can only use letters, numbers, and the dash symbol (-).
Which plan do I need for a Custom WeTravel domain and Your own domain?
Both are available on the Pro plan. If you are interested in learning about other white-label solutions that are included in the WeTravel Pro plan, please click here.
Please contact us if you have any other questions. We will be happy to help!