WeTravel

Learn how to do an inter-wallet currency exchange within your WeTravel account.

Convert Currencies Within WeTravel

Learn which languages the WeTravel platform is available in

Platform Language

Learn what to do when you've forgotten your password.

How to reset your password?

New to WeTravel? Find out all you need to know to get started.

FAQ: Getting Started with WeTravel

Learn more about how to troubleshoot the most common errors on your WeTravel account.

Most Common Issues and Troubleshooting Steps

Learn more about businesses prohibited from using WeTravel

Prohibited Regions, Users, and Activities

Learn how to put your brand front and center with branded login pages and custom URL links.

Branded Login Pages and Custom URLs

Learn more about all supported browsers and troubleshooting steps to resolve any technical issues.

Supported browsers

New Organizer? Learn the basics and get a quick overview on how WeTravel's payment platform will save you time, money and your sanity!!

How It Works

How do I collect money and use WeTravel's payment & booking platform?

Learn how WeTravel reduces your administrative burden with automatic emails sent throughout the customer journey.

Which automatic emails are sent to you and your customers?

Learn more about WeTravel Pro, our product for travel companies looking for a branded version of WeTravel's payment platform.

Does WeTravel offer a white-label solution?

Yes, absolutely. The large majority of trips on WeTravel are private.

Can I use WeTravel for private trips (only visible to my clients)?

Learn how WeTravel works on mobile devices.

Does WeTravel have a mobile app?

Learn how to upgrade your current plan, change your payment details and view your invoices in your Manage Subscription settings.

How to update and manage your WeTravel subscription?

Learn how to set up a specific number of participants per booking

Participants per Booking feature

Getting Started

Make it personal! We’ve discovered that the difference between a good trip and an amazing trip is when the travel organizer...

How do I organize an amazing trip?

First-Time Organizer

What is VAT and how does WeTravel handle European VAT for payments in EUR and GBP.

WeTravel and VAT

Tax questions and WeTravel's IRS reporting requirements

Do I have to pay taxes when I organize a trip through WeTravel?

Legal and Taxes

Contact WeTravel

Contact Us

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Free Demo

Video knowledge base

Back to WeTravel

Find answers and get help from Intercom Support and Community Experts

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