To access the top-up reporting feature, simply find "Payments" on the menu. After that, choose "Top-up Reporting" on the left side.
You will now see a complete overview of all of your top-up payments.
You can now filter the payments based on the following criteria:
- Date - set a time period
- Payment Source - bank or card
- Status - successful, pending, failed, disputed
- Amount - set a range for the payment amount
Here's what is detailed for every payment:
Date created (UTC) - the date the payment was initiated on
Date updated (UTC) - the date this payment was last modified
Source - bank/card
Type - bank name
Number - last 4 digits of payment method
Status - successful, pending, failed, disputed
Organizer Card Fee - debit/credit card fees paid by you for this payment
Payment Processing - WeTravel payment processing fee (always $0.00 for top-ups)
Net Amount Available - net amount available for refunds and payout
You can see the information listed above if you click on any of the events and press "View top-up details".