To access the top-up reporting feature, simply find "Payments" on the menu. After that, choose "Top-up Reporting" on the left side.

You will now see a complete overview of all of your top-up payments.

You can now filter the payments based on the following criteria:

  1. Date - set a time period
  2. Payment Source - bank or card
  3. Status - successful, pending, failed, disputed
  4. Amount - set a range for the payment amount
  5. Currency

Here's what is detailed for every payment:
Date created (UTC) - the date the payment was initiated on
Date updated (UTC) - the date this payment was last modified

Currency
Source - bank/card

Type - bank name

Number - last 4 digits of payment method

Status - successful, pending, failed, disputed

Amount

Organizer Card Fee - debit/credit card fees paid by you for this payment

Payment Processing - WeTravel payment processing fee (always $0.00 for top-ups)

Net Amount Available - net amount available for refunds and payout


You can see the information listed above if you click on any of the events and press "View top-up details".

To learn how to get an overview of all of your transactions please read this article.

To learn how to get an overview of your payments only please read this article.

To learn how to get an overview of your bank transfers and payouts only please read this article.

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