To access the reporting feature, simply find "Reports" on the menu. After that, choose "Transfers" below.
You will now see a complete overview of all of your bank transfers made through WeTravel.
You can download a complete report of your bank transfers by clicking on "Export" or filter the transfers based on the following criteria:
Date - set a time period
Transfer Type - local payout, international wire, adjustment, supplier transfers, card transfer, instant payout, conversion
Amount - set a range for the payment amount
Currency
Once you've set the desired filters, you can download a custom report by clicking on "Export".
Here's what the report covers (you can always filter the report with your spreadsheet software as needed) :
Date created (UTC) - the date the transfer was initiated on
Date updated (UTC) - the date this transfer was last modified
Amount - payout amount
Status - successful/pending/failed
Currency - the currency of the transfer
Type - local payout/international wire/adjustment
Beneficiary - the name of the beneficiary receiving the funds
Bank Name - the name of the bank receiving the funds
Brand - credit card company
Last 4 Digits - of the bank account/card
Note - the note added to the transfer/payout
Alternatively, you can view the information listed above by clicking on any transfer and selecting "Show Transfer Details".
For USD payouts, you can view their status directly in Stripe by clicking "Check Status."
For international wire transfers, you can view the wire payout status directly and download the Transfer Confirmation once the transfer has been processed.
You can access this information from:
Reports>>Payment Reports>>Transfers
Reports>>Payment Reports>> Transactions
Payments>>Balance>>Recent Transfers>> View All
Please note that if the wire transfer has been processed but there is no Transfer Confirmation available, this means that the payment was sent via EFT (Electronic Funds Transfer) rather than SWIFT. Therefore, no SWIFT confirmation is available.
If you require confirmation of the transfer, please reach out to info@wetravel.com, and we’ll be happy to provide it.
Additionally, please note that it will take 1-2 business days for the confirmation to show once a wire is initiated









