Once your account is successfully verified (partially or fully), you can start collecting payments from your participants. The funds can then be transferred to your account as soon as they have cleared. Credit card payments clear immediately. Payments from participants' bank accounts take 5-7 business days.
Once the funds have cleared, you can transfer the funds to your bank account when needed. You can do so by going to the "Payments" page in the menu in the upper right-hand corner. There, click on "My Accounts" on the left-hand menu and on "Initiate Payout". Please enter the amount you wish to transfer.
Once a payout is initiated, the funds are transferred in 2-3 business days (local payout). In case you are sending the wire, it can take 3-5 business days to receive the money.
Delay for Identity Verification: When you do your first payout, our payment provider is legally obliged to identify your identity. Sometimes, this can delay your first payout by a few days. Please keep this in mind and transfer your funds early enough.
International Payout: WeTravel also allows you to wire funds directly to your international account. Please see this support article here.
"Initiate Payout" button not available: If you have added a payout method but you do NOT see the "Initiate Payout" button marked above, please contact the WeTravel team so we can verify your account and activate payouts. See here how to get verified for payouts.