You need to enter your payout details in order to transfer your collected funds. This article will first explain how to do payouts to your own personal account or your company account. Then, we discuss how to do payouts internationally.
Please note that you can only add one local USD bank account with WeTravel.
Transfer money to your personal or company US bank account
Go to the payout page by clicking on your name in the upper right corner and selecting "Payments". Select "My Accounts" from the left-hand side selection. You can always access your payout accounts through this link.
Click on "Add Local Payout Account":
After selecting the currency, you will be prompted to choose whether the account is a personal or a company account.
You will now be forwarded to a secure page of our payment provider Stripe. Stripe is one of the largest online payment processors, used by many large companies (e.g, Facebook, Lyft).
Personal Account
You will be first prompted to enter your mobile phone number and email.
You will then receive a text message with a code to verify your phone number.
In the next step, you will enter your name, home address, and Social Security Number.
Once you click "Next", you may be asked for a business website or product description. Here you can link your website or social media profile.
Then you will be asked to enter your payout details. You can enter the debit card which is linked to a bank account or you can enter the account and routing number of the bank account.
After you have entered your payment details and clicked "Save", you will be asked to verify the information you have entered. If everything looks correct, click "Done."
You will then be redirected to the WeTravel Payout page.
You have now added your payout method and can transfer funds by clicking on "Transfer". Payouts to a bank account take 2-3 business days to be received. If you choose to payout to your linked debit card and select an Instant payout method in the Initiate Payout flow, your payouts are completed in a matter of seconds. (Instant payout will have a 1.5% fee/transaction). Click here to learn more about our instant payouts.
Business Account
You will be first asked to enter your mobile phone number and email.
You will then receive a text message with a code to verify your phone number.
In the next step, you will enter your business name, business address, Employer Identification Number (EIN) or SSN and a business website or social media profile.
Then you will be asked to enter your payout details. You can enter the debit card which is linked to a bank account or you can enter the account and routing number of the bank account.
After you have entered your payment details and clicked "Save", you will be asked to verify the information you have entered. If everything looks correct you can click "Done."
You will then be redirected to the WeTravel Payout page.
You have now added your payout method and can transfer funds by clicking on "Transfer". Payouts to a bank account take 2-3 business days to be received. If you choose to payout to your linked debit card and select an Instant payout method in the Initiate Payout flow, your payouts are completed in a matter of seconds. (Instant payout will have a 1.5% fee/transaction). Click here to learn more about our instant payouts.
"Transfer" button not available?
If you have added a payout method but you do NOT see the "Transfer" button to the right of the payout method, it means that your account verification is not yet complete. Please contact the WeTravel team so we can verify your identity and activate payouts for your account. See here how to get verified for payouts.
Identity Verification:
After you transfer a certain amount to your bank account (usually after a few thousand dollars), our payment provider Stripe is legally obliged to identify your identity. Verification is needed for both personal and company accounts.
If verification is necessary, you will be contacted by Stripe via email and text messages with instructions on how to add verification details such as your address, date of birth, social security number (SSN), employer identification number (EIN) (for businesses) to the account. All of this can be done conveniently on your phone.
IMPORTANT: If you do not have a SSN or EIN as required by our payment partner to verify your account for local/domestic payouts, you will need to proceed with sending your funds via the wire transfer option. 🔔
Delay for ID verification: In some cases, this ID verification can delay your first large payout by a few days. Please keep this in mind and transfer your funds early enough.
Transfer money internationally
WeTravel also allows you to wire funds directly to your international accounts. Please see this support article here.
Click here for GBP, here for EUR, here for CAD, and here for AUD payouts.