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Transferring Funds - Verify and Pay Out
Initiating a Payout
How to add your account to make AUD payouts and transfer funds
How to add your account to make AUD payouts and transfer funds

Learn how to add bank accounts to your WeTravel profile (personal, company & international accounts).

Updated over a week ago

You need to enter your payout details in order to transfer your collected funds. This article will first explain how to do payouts to your own personal account. Then, we discuss how to do payouts to a company account as well as how to send money internationally. Please note that AUD payouts cost 5 AUD per transfer. Additionally, there might be an intermediary bank and receiving fee charged by your bank due to wire transfers.

Transfer money to your personal AUD bank account 

Go to the payout page by clicking on your name in the upper right corner and selecting "Payments". Select "My Accounts" from the left-hand side selection. You can always access your payout accounts through this link.

Choose AUD from your currency list and click on "Add New AUD Payout Method".

A pop-up will open asking you to choose whether the payout is for an Individual or Business Account. Please choose Individual. 

You will then be asked to provide the following information (please see screenshot). 

KYC documents must be submitted under one of the following languages: French, Belgian, English, German, Dutch, Spanish, Italian and Portuguese.

If a document isn’t available in one of the above languages, an official translation in French or English will be needed or even required.

Please note that passports are the only accepted documents for ID verification.

After clicking Validate, your information will be sent to our payment provider Mangopay. Your documents will be verified in 1-2 business days. After that you can initiate a payout (5 AUD per payout). Payouts take 2-3 business days to arrive at the destination bank account.

"Initiate Payout" button not available? 

If you have added a payout method but you do NOT see the "Initiate Payout" button to the right of the payout method, it means that your ID verification is not yet complete. Please contact the WeTravel team so we can verify your identity and activate payouts for your account. See here how to get verified for payouts.

Transfer money to a company account

Go to the payout page by clicking on your name in the upper right corner and selecting "Payments". Select "My Accounts" from the left-hand side selection. You can always access your payout accounts through this link.

Choose AUD from your currency list and click on "Add New AUD Payout Method".

A pop-up will open asking you to choose whether the payout is for an Individual or Business Account. Please choose Business. 

You will then be asked to provide the following information (please see screenshot). 

KYC documents must be submitted under one of the following languages: French, Belgian, English, German, Dutch, Spanish, Italian and Portuguese.

If a document isn’t available in one of the above languages, an official translation in French or English will be needed or even required.

The required documents are the following:

Identity proof: Passport

Registration proof: Summary PDF from ASIC of less than 3 months

Articles of association: Memorandum and articles of association

After clicking Validate, your information will be sent to our payment provider Mangopay. Your documents will be verified in 1-2 business days. After that you can initiate a payout (5 AUD per payout). Payouts take 2-3 business days to arrive at the destination bank account.

Transfer money internationally 

WeTravel also allows you to wire funds directly to any international account. Please see this support article here.

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