Skip to main content
All CollectionsAccepting PaymentsCollecting Payments
Can I pass on fees to participants?
Can I pass on fees to participants?

Learn how to either pass on or absorb WeTravel processing and credit card fees.

Updated yesterday

When creating a trip, you can select from four options in the pricing section of your trip builder:


You have two options regarding the card fees for your participants:

  • Absorb the credit card fees

  • Pass them on to your participants. If you choose this option, it is essential to note that participants can pay using their bank account, and if they choose to pay by card, only then the card fee will be added at checkout.

Similarly, when it comes to the WeTravel fee, you can:

  • Absorb the WeTravel fee yourself

  • Pass it on to your participants. The WeTravel fee starts at 1%+30c/transaction, and you can choose to pay it yourself or add it to the participant's fee.

Please note that you have the option to set a unique pricing structure for each of your trips. If you make any changes or updates to the pricing structure, it will affect new transactions for that particular trip.



Note for European organizers

Due to European payment regulations, EU and UK companies may be barred from adding certain credit card surcharges.

Therefore, we recommend absorbing the card fee if you are a tour operator based in the EU or UK. You can change your settings accordingly if you wish to pass on WeTravel fees.


Did this answer your question?