When creating your trip, you can choose to pass on all fees to your clients, pass on only credit card fees or absorb all fees yourself.

You can make a choice in your trip builder's pricing section by choosing between three options:

  1. If applicable, card fees are paid by participant. This means that you will pay the 1%+30c WeTravel processing fee and card fees are passed on to your participants. The net amount earned for your trip is the trip price, less WeTravel processing fee.

  2. All fees are paid by participant. This means that both the WeTravel processing fee and all card fees are passed on to your participants. The net amount earned for your trip is the trip price.

  3. All fees are paid by organizer. This means that both the WeTravel processing fee and all card fees are absorbed by you. The net amount earned for your trip is the trip price, less WeTravel processing fee and card fees.

USD payments

If a user pays by credit card, the combined transaction and credit card fees are 3.9%+30c (1%+30c + 2.9%) for Visa/Mastercard or 4.9%+30c (1%+30c + 3.9%) for AMEX.

If the user chooses to pay with their bank account, the transaction fee will only be 1%+30c.

EUR payments

If a user pays by credit card, the combined transaction and credit card fees are 2.4% (1% + 1.4%) + 30cent/transaction.

If the user chooses to pay with their bank account, the transaction fee will only be 1% + 30cent/transaction.

GBP payments

If a user pays by credit card, the combined transaction and credit card fees are 2.9% (1% + 1.9%) + 30p/transaction.

If the user chooses to pay with their bank account, your fees will still be only 1% + 30p/transaction.

Note for European organizers

The new European payment rules (PSD2), which went into effect January 13 2018, bars companies from adding credit card surcharges. You may only choose "fees are added at checkout" if you are organizing a family&friends trip.

If you are using WeTravel in a professional capacity, please choose "fees are paid by organizer".

AUD payments

If a user pays by credit card, the combined transaction and credit card fees are 3.5% (1% + 2.5%) + 30cent/transaction.


CAD payments

If a user pays by credit card, the combined transaction and credit card fees are 3.5% (1% + 2.5%) + 30cent/transaction.


ZAR payments

If a user pays by credit card, the combined transaction and credit card fees are 3.5% (1% + 2.5%) + 5 ZAR/transaction.

Did this answer your question?