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How to cancel an add-on option for my client?
How to cancel an add-on option for my client?

Learn how to cancel a participant’s add-on option with a few easy clicks!

Updated over a week ago


To cancel an add-on option, please go to your trip dashboard, click on the three dots close to any participant and choose "Cancel Booking or Option":


Select the option that you want to cancel and click "Continue". Confirm the cancellation in the second dialogue box by clicking "Confirm Cancellation".


The add-on option is now canceled and your participant will receive a notification email. Please note that this does not yet issue a refund! Click here to learn how to issue refunds.

Feel free to contact us if you have any other questions! 👍

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