Multi-day trips are getting more complex. Running them does not have to be.
That is the idea behind everything our CEO, Ted Clements, and CPO, Josh Chang, presented at this year's Travel Innovation Summit: new ways to sell trips, get paid, and run them, all in one place. Here is what is already live in your account.
Book calls and manage team tasks in WeTravel CRM
The WeTravel AI-powered CRM keeps your leads, conversations, and next steps in one place, so you follow up faster and get more bookings. The new updates remove manual work from every call, so each traveler gets a fast response and a proposal with every detail they asked for.
Get on a call with your traveler sooner. Share your Meeting scheduler link, and travelers pick a time from your calendar availability. They get a confirmation and a calendar invite. To start, connect your calendar.
Stay focused on your traveler during the call. After the call, you get the full transcript and a Call summary with the main notes and action items in the opportunity.
Track your whole team's tasks in one place. Assign Team tasks for contacts, opportunities, and trips. Each team member gets an email for new tasks and a daily digest of what is due. Set up the checklist for a trip once, as a template, and apply it again on the next one.
Get AI email drafts that sound like you. Your brand Voice profile is built from your own trips and itineraries. Generate and edit your Voice profile in Brand & Pro Settings.
Save returning travelers from filling in the same details again. Coming in October: save Traveler form submissions to the CRM and prefill answers for returning customers.
Meeting scheduler, Call summary, and Brand voice profile are part of the Pro subscription. Learn more about the AI-powered CRM in the Help Center.
Book hotels and flights with better margins
Book hotels and flights without leaving WeTravel. Get rates 5 to 25% lower than on other booking platforms, or turn on Commission mode to earn up to 10% on bookings.
Learn how it works in the Help Center.
Get paid in person, without a card terminal
A tip at the end of a tour, an extra excursion, a balance paid at the reception desk. With In-person payment, travelers pay for it all on the spot.
Travelers scan the QR code and pay instantly with their phone.
No extra fees, no buying POS terminals, just a standard online payment with WeTravel multi-currency checkout.
Track in-person and online payments in one system.
Learn more in the Help Center.
Your WeTravel Card is waiting: apply now!
WeTravel Cards help you run more of your business in one place, with no hidden fees.
Manage all expenses in one place. Issue physical and virtual cards for you and your team, each with its own spend limit.
Spend your funds instantly, without extra fees. Move funds from your WeTravel wallet to your card and use them right away in 10+ currencies.
Pay any supplier, even without their bank details. Send a single-use card by email for the exact amount you owe.
The first physical cards have already been delivered to operators around the world. Order yours now!
Note: ATM withdrawals for physical cards are not available.
Learn more in the Help Center.
Other updates
🎨 WeTravel got a fresh visual look that better reflects our product innovations. Your navigation, checkout, and dashboard now all have the new look.
📅 Create and publish a trip before the dates are set. Select "Dates not decided yet" in the Trip Builder, and bookings open once you add the dates.
📍 Set your trip destination to a country, region, island, national park, or neighborhood, not only a city.
👁️ Hide any itinerary item or section from the traveler view and the PDF without deleting it.
🔗 Create and update your itineraries and manage your content Library through the API. Read the documentation to get started.
🧾 Charge taxes like VAT or city tax with the booking, instead of building them into your trip price. Travelers see them at checkout, on receipts, and in booking emails.
💳 Travelers can now turn on auto-billing for their remaining installments themselves, on trips where you left it off.
🧾 Buyer receipts show the service fee on every booking.
💵 Payments you record outside WeTravel, like cash or checks, now count in Amount paid, the Booking Summary export, and Performance Reports.
📊 Filter Performance Reports by trip tags, and filter the Travelers report by active or canceled travelers.
Stay tuned for more releases, and in the meantime, explore everything already live in your account.