How do participants find the QR code?
For itineraries and trips shared with customers, the mobile icon will lead them to the QR code:
What can travelers do with the App?
The mobile app is for participants only and is designed to make their travel experience smoother. With the app, your customers can:
View the full itinerary for their trip.
Get real-time updates if the organizer makes any changes.
See real-time flight status if you have enabled flight updates.
See daily activities, times, locations, and notes.
Know exactly what’s happening, when, and where, even if there are last-minute changes.
Tap Book Now (if applicable) to reserve their spot.
Note: The app is view-only. You will still need to manage itineraries and trips through the desktop version of WeTravel.
How to share an Itinerary or Trip
You can share your itinerary via the "Share" button located in the top right-hand corner of the page:
A pop-up window will appear, allowing you to share the itinerary as a link or download it as a PDF/brochure, either in full or compact format:
You can share your trip link via the "Promote" button:
Where to download the App
Travelers can download the My Trips by WeTravel app from their app store:
Once the app is installed, they can open it and follow the on-screen instructions:
Any link to a WeTravel itinerary or trip will automatically open directly within the app. There is no need to log in or set passwords.
When a customer opens the itinerary on their mobile device, tapping the three dots will either download the app, open it directly if it's already installed, or continue viewing it in their web browser.
Updating the App
To receive the best version of the app, it is important to always keep it updated. Once an update is available, you will need to open each itinerary while online to ensure the latest information is downloaded correctly.
Who should use the App?
The app is ideal for trip participants who want to access their itinerary or trip on the go, travelers who prefer a mobile-friendly version of their schedule, and anyone looking for quick, convenient access to trip details without having to dig through emails.
TIP: The app is also available offline and updates automatically once an internet connection is restored.
Frequently Asked Questions
Can I use the My Trips App to edit the itineraries or trips?
No, you can only view the itineraries and trips. Editing will still need to be done through the WeTravel portal in a browser.
Can participants view their trips in the My Trips App?
Yes. Participants can view both trips and itineraries in the app.
What happens if I make any changes to the itinerary or trip?
The app automatically retrieves data from your published itinerary or trip; no manual updates are necessary. Participants will see the new information as soon as you make changes.
Can the My Trips app be used to Manage Bookings or Payments?
Currently, the My Trips by WeTravel app is view-only. To manage bookings or make a payment, participants will need to log in at www.wetravel.com using the same email address used when booking their trip.
That said, you can link an itinerary directly to a trip for online booking using our book now buttons. Once connected, your clients will be able to make a reservation via a pop-up on their screen.