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What happens to the money from my participants after they book?
What happens to the money from my participants after they book?

When participants book on WeTravel, their payments are securely held by our payment provider until the organizer transfers them.

Updated over a week ago

When participants book on WeTravel, their payments go directly to our payment provider (Stripe in the US and Europe, Airwallex for Canada and Australia), two of the world’s leading payment providers, used by many large internet companies such as Facebook and Twitter. 

The funds are temporarily held by our payment provider (either Stripe or Airwallex) in a secure escrow account until the trip organizer decides to transfer the funds to their account or a supplier’s account.

Throughout this process, the funds are securely deposited with our payment provider. WeTravel never transfers any participant payments through its bank accounts.

WeTravel's platform also allows organizers to connect their own Stripe Standard account. With a Stripe Standard account connected, payments from participants will go directly to your Stripe balance. Stripe fees for your Standard account still apply.

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