When participants book on WeTravel, their payments go directly to our payment provider (Stripe in the US, Mangopay for Europe, Canada, Australia and South Africa), two of the world’s leading payment providers, used by many large internet companies such as Facebook and Twitter.
The funds are temporarily held by our payment provider until the trip organizer decides to transfer the funds to their account or a vendor’s account.
Throughout this process, the funds are securely deposited with our payment provider. WeTravel never transfers any participant payments through its bank accounts.
WeTravel's platform also allows organizers to connect their own Stripe Standard account. With a Stripe Standard account connected, payments from participants will go directly to your Stripe balance. WeTravel's payment reporting is still available for all payments. Stripe fees for your Standard account still apply.