To enhance your account's security, set up two-factor authentication. Two-factor authentication requires two forms of identification to access your account: your WeTravel login credentials and a one-time passcode you receive via text message or Authenticator app. So even if your login details are compromised, malicious actors cannot access your account because they would need a second form of verification.
How to set up Two-Factor Authentication?
Go to your Account, then Profile. There, you will find a section titled Login and Security. This is where you can set up Two-Factor Authentication for your account. Just click the Get Started button.
Follow the steps on the pop-up to either set up Two-Factor Authentication via SMS or the Authenticator app.
You can set up an Authenticator app or enter your phone number to receive the code by SMS, and you're all set.
Next time you log in to WeTravel, it will send you a new verification code via phone number or Authenticator app.
Do I have to set up Two-Factor Authentication?
Two-Factor Authentication is designed to enhance the security of your account. Therefore, all fully approved clients and their team members will be required to set up 2FA on their accounts. Please bear in mind that team members may currently only be able to set up app-based authentication.
We use one account with shared authentication. What should I do?
Only one phone number or Authenticator app can be added to receive the authentication texts for an account.
Sharing your account details with others is a risky proposition (and against our Terms & Conditions). We strongly advise you to use our Team Member feature instead to give access to your colleagues.
What happens if I change my phone number, or if I'm not receiving the code?
You can request that your Two-Factor Authentication phone number or Authenticator be changed. Find out more about it here.