What is Two-Factor Authentication?

To enhance your account's security, set up two-factor authentication. Two-factor authentication requires two forms of identification to access your account: your WeTravel login credentials and a one-time passcode you receive via text message or Authenticator app. So even if your login details are compromised, malicious actors cannot access your account because they would need a second form of verification.

Go to your Account, then Profile. There, you will find a section titled Login and Security. This is where you can set up Two-Factor Authentication for your account. Just click the Enable button.

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You can set up two authentication methods on your account (for example, a mobile number for one-time codes and an authenticator app). If you’re planning to travel or expect limited connectivity, we strongly recommend adding a secondary method in advance.
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To add a second authentication method, you’ll first need to verify the method already on your account. If you ever lose access to one method, you can use the other verified method to regain access and update your settings.

Next time you log in to WeTravel, it will send you a new verification code via phone number or Authenticator app.

Two-Factor Authentication is designed to enhance the security of your account. Therefore, all fully approved clients and their team members will be required to set up 2FA on their accounts. Please bear in mind that team members may currently only be able to set up app-based authentication.

Only one phone number and one Authenticator app can be added to receive the authentication texts for an account.
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Sharing your account details with others is a risky proposition (and against our Terms & Conditions). We strongly advise you to use our Team Member feature instead to give access to your colleagues.

You can request that your Two-Factor Authentication phone number or Authenticator be reset. Find out more about it here.