You need to enter your payout details in order to transfer your collected funds. This article will first explain how to do payouts to your own personal account. Then, we discuss how to do payouts to a company, to a third party in South Africa, and internationally. Please note that ZAR payouts cost 60 ZAR per transfer. Additionally, there might be an intermediary bank and receiving fee charged by your bank due to wire transfers.

Transfer money to your personal ZAR bank account 

Go to the payout page by clicking on your name in the upper right corner and selecting "Payouts". Select ZAR Payouts from the left-hand side selection.

A pop-up will open asking you to choose whether the payout is for an Individual or Business Account. Please choose Individual. 

You will then be asked to provide the following information (please see screenshot). 

KYC documents must be submitted under one of the following languages: French, Belgian, English, German, Dutch, Spanish, Italian and Portuguese.

If a document isn’t available in one of the above languages, an official translation in French or English will be needed, or even required.

Please note that passports are the only accepted documents for ID verification.

After clicking Validate, your information will be sent to our payment provider Mangopay. Your documents will be verified in 1-2 business days. After that you can initiate a payout (60 ZAR per payout). Payouts take 1-2 business days to arrive at the destination bank account.

"Initiate Payout" button not available? 

If you have added a payout method but you do NOT see the "Initiate Payout" button to the right of the payout method, it means that your ID verification is not yet complete. Please contact the WeTravel team so we can verify your identity and activate payouts for your account. See here how to get verified for payouts.

Transfer money to a company account

Go to the payout page by clicking on your name in the upper right corner and selecting "Payouts". Select ZAR Payouts from the left-hand side selection.

A pop-up will open asking you to choose whether the payout is for an Individual or Business Account. Please choose Business. 

You will then be asked to provide the following information (please see screenshot). 

KYC documents must be submitted under one of the following languages: French, Belgian, English, German, Dutch, Spanish, Italian and Portuguese.

If a document isn’t available in one of the above languages, an official translation in French or English will be needed, or even required.

The required documents are the following:

Identity proof: Passport

Registration proof: Registration certificate of less than 3 months

Articles of association: Memorandum and articles of association

After clicking Validate, your information will be sent to our payment provider Mangopay. Your documents will be verified in 1-2 business days. After that you can initiate a payout (60 ZAR per payout). Payouts take 1-2 business days to arrive at the destination bank account.

Transfer money to a third party

You can register and transfer funds to any South African bank account, even a third party. However, keep in mind that you need to enter the same information and documents as paying the funds to your own account.
 
To discuss other ways to make payouts to third parties in South Africa, please get in touch with us.

Transfer money internationally 

WeTravel also allows you to wire funds directly to any international account. Please see this support article here.

Click here for USD, here for GBP, here for EUR, here for CAD, and here for AUD payouts.

To learn how to get an overview of your bank transfers and payouts please read this article.

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