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How to cancel an add-on for my client?

Learn how to cancel a participant’s add-on with a few easy clicks!

Updated over 2 weeks ago


To cancel an add-on, please go to your trip dashboard, click on the three dots close to any participant and choose "Cancel Booking or Add-On":



Select the add-on that you want to cancel and click "Continue".



Confirm the cancellation in the second dialogue box by clicking "Confirm".



The add-on is now canceled and your participant will receive a notification email. Please note that this does not yet issue a refund! Click here to learn how to issue refunds.

Feel free to contact us if you have any other questions! 👍

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