There are multiple ways to add terms and conditions to your trip. The easiest is to incorporate it into your participant questionnaire (accessible in the Participant Information section of the trip builder). Please see the examples below.
Tip: If your Terms & Conditions currently live in your trip's Welcome Message, moving them here can help. Since the Welcome Message is included in your booking confirmation email, longer legal language - including dates, fees, and fine print - can sometimes trigger spam filters, particularly with Gmail. Adding your Terms & Conditions as a required question, or linking to them on your own website, tends to keep confirmation emails landing reliably.
Copy your T&C into a question
a) Choose question type "Checkboxes", but only with one option: "I hereby agree with the terms and conditions". Make sure that the question is marked as required. This way, your travelers are required to electronically sign the T&C during checkout before they are able to book their trip.
b) Choose question type "Text Answer", and add "I hereby electronically sign the terms and conditions with my initials" or similar to the end of the T&C text. Make sure that the question is marked as required. This way, your travelers are required to electronically sign the T&C during checkout before they are able to book their trip.
c) Alternatively, you can just post a link to your T&C in the question form. Any link you post will be clickable and take people to your page.
Make the T&C question required
Make sure that the question is marked as required. This way, your travelers are required to electronically agree to the T&C during checkout before they are able to book their trip.
Long T&C
If the T&C is long, our checkout form will automatically only show the first 6 lines of the T&C, with a "Read More" button.
That's it!! Start organizing your trip here.
Add your own Terms and Conditions to the checkout process
You also have the chance to add your own Terms and Conditions to the checkout process. Please see below:
To add your Terms and Conditions, go to your profile under Business Settings > General and add a link to your T&Cs (please make sure you include https:// in front of the address).
