Pro Feature: This functionality is available on the Pro plan. You can find more information here: How to update and manage your WeTravel subscription?
Do you want to create your own custom URL with your company name as a subdomain to offer your clients a more seamless booking experience? Or perhaps you want to direct your clients to a branded login page in order to ensure a more consistent customer journey?
We worked tirelessly to make it all happen! 👏🏼
In order to set your custom URL, just go to your Account and scroll all the way down to WeTravel Pro settings:
Here, you can enter your preferred company name and click the “Save Custom URL” button. The following pop-up will appear:
Just click “Confirm Custom URL” to complete the setup. That’s it - you can now copy and share this URL link with your clients to offer them a seamless, branded login experience when they need to make future payments, update their booking, build contribution pages, and more.
Before logging in, here is what your customers will see when they click on the URL you just shared or on any links in our automated emails (payment reminders, auto-billing receipts, etc.) The branded login page will contain your logo and company name in both the URL and the top left corner of the screen:
After a successful login, your customers will be able to manage their bookings and payments as usual.
Custom URL for trip pages
Once you've added your custom URL to your WeTravel account and published a trip, you'll now see the trip link containing your added subdomain:
Don’t worry - both new & existing trip links will work and show the same up-to-date content. So if you already published links on social media or via email, those links will still work without any issues. See the example below.
Before:
wetravel.com/trips/morocco-retreat-sunny-travels-morocco-89217061
After:
sunny-travels.wetravel.com/trips/morocco-retreat-sunny-travels-morocco-89217061
If you are interested in learning about other white-label solutions that are included in the WeTravel Pro plan, please click here.
🚨 Important: The Custom URL can only be set up and managed by the main account. Team members cannot access it.
Frequently Asked Questions (FAQ)
I have successfully set up my custom URL. What if I want to change it in the future?
If you want to change or update your custom URL at a later point, please contact our dedicated customer support team at info@wetravel.com, and we will be glad to reset it for you.
Does this feature work on both mobile and web browsers?
Yes, this feature and customer experience are fully rolled out on both mobile and web browsers.
Can I add special characters to my subdomain?
Currently, you can only use letters, numbers, and the dash symbol (-).
Please contact us if you have any other questions. We will be happy to help!