Pro Only: This feature is available on the pro plan. You can find more information here: How to update and manage your WeTravel subscription?
You can add flight details to your itinerary so both you and your participants can stay informed about all aspects of their trip.
Adding flight information:
When adding the information via items, you have the option to select flights:
On the edit panel, you can enter all the usual information, such as title and description, and search for the specific flight you want to add.
Once you add the information, you can confirm if this is the flight you are looking for and add it to the itinerary.
Editing a flight:
If an airline updates a flight, the updated information will automatically appear on the itinerary. This means any delays or early arrivals will show up as such.
NOTE: Live status tracking will start 72 hours before the flight departure.
If you need to change the flight to a different one, you can do that by clicking on the item to open the edit panel and selecting new search:
Once you have filled out the new flight information, you can select to replace the old flight.
Multiple flights
If the flight has multiple legs, you can select the legs relevant for your trip. For connecting flights with different flight numbers, you’ll need to add them as separate flight items.
Flight notifications
If you want to receive updates on the flights from your participants, you can subscribe to flight notifications:
If there are any changes to the flight, significant delays, diversions, or cancellations, you, as the itinerary owner, will receive an email notification.
Email notifications are only sent to the itinerary owner — specifically, the organizer or team member who is assigned to the itinerary.
These notifications include major flight disruptions such as delays, cancellations, and diversions.
Delays are shown only when the arrival time delay increases or decreases by 15+ minutes.
Notifications are triggered within 72 hours before departure.
If a flight has significant schedule changes (30+min), or no longer exists, before that time, we will also email a notification to the itinerary owner.
NOTE: If you would like to see additional notifications, please get in touch with us at info@wetravel.com so we can submit a feature request.
Participant view
On the itinerary builder from the participant, they will see the flight information displayed:
Within 72 hours of the flight departure, we will show the following information:
✅ On Time
🕒 Delayed
❌ Cancelled
🔁 Diverted
✈️ Arrived
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You can contact us with any questions via email (info@wetravel.com), or via chat on the bottom right-hand corner of the helpdesk.