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How to suspend or reinstate WeTravel Card?
How to suspend or reinstate WeTravel Card?

Learn how to suspend and reinstate WeTravel Card.

Updated over a week ago

IMPORTANT: The use of all WeTravel Cards (plastic and/or virtual) is temporarily suspended.

Currently, it is not possible to create, top-up, or use any WeTravel Card.

We hope to resume WeTravel Cards soon with a new payment processor; you can track live updates here. In the meantime, please send funds to partners and suppliers via Supplier Transfer.

We sincerely apologize for any disruptions this suspension caused to your operations. Contact our support team for more information.

You can suspend and reinstate WeTravel Card from the Card Options menu.

Once you click "Suspend Card" the status will be displayed on WeTravel Card on the left side of the screen.

To reinstate the card, just click on "Reinstate Card" in the same menu.

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