When you initiate a refund through WeTravel, your traveler will receive the full refund amount to their payment method. WeTravel will reimburse our fee, but we will deduct the card processing fee from your WeTravel balance. For local bank payments, refunds remain free of charge, as there is no card processing fee for bank transfers.
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​Click here to read more about refunding ACH, BACS or SEPA payments that are older than 180 days and how we handle refund fees in those situations.