Transfer money to your personal US bank account
Go to the payout page by clicking on your name in the upper right corner and selecting "Payments". Select "My Accounts" from the left-hand side selection. You can always access your payout accounts through this link.
Click on "Add New USD Payout Method".
After pressing "Add New USD Payout Method", you will be prompted to choose whether the account is a personal or a company account. Choose Individual Account.
You will be then prompted to confirm whether you are a US resident with a US SSN or not. Choose Foreigner Without SSN.
You will see the following reminder. Click continue:
You will now be forwarded to a secure page of our payment provider Stripe. Stripe is one of the largest online payment processors, used by many large companies (e.g, Facebook, Lyft). Please enter your mobile phone number and email.
You will then receive a text message with a code to verify your phone number.
In the next step, you will enter your name, home address, and Social Security Number. If you do not have an SSN or do not wish to input your SSN, at this stage you can enter a random SSN (e.g. 174-25-6173). After about one business day, the system will ask you to upload your passport or U.S. drivers license to verify your identity.
Once you click "Next", you may be asked for a business website or product description. Here you can link your website or social media profile.
Then you will be asked to enter your payout details. You can enter the debit card which is linked to a bank account or you can enter the account and routing number of the bank account.
After you have entered your payment details and clicked "Save", you will be asked to verify the information you have entered. If everything looks correct, click "Done."
You will then be redirected to the WeTravel Payout page. The SSN verification will fail and you will be emailed to ask to upload a photo of your passport. Please do so.
You have now added your payout method and can transfer funds by clicking on "Initiate Payout". Payouts take 2-3 business days to arrive at the destination bank account.
"Initiate Payout" button not available?
If you have added a payout method but you do NOT see the "Initiate Payout" button to the right of the payout method, it means that your ID verification is not yet complete. Please contact the WeTravel team so we can verify your identity and activate payouts for your account. See here how to get verified for payouts.
After you transfer a certain amount to your bank account (usually after a few thousand dollars), our payment provider Stripe is legally obliged to identify your identity. Verification is needed for both personal and company accounts.
If verification is necessary, you will be contacted by Stripe via email and text messages with instructions on how to add verification details such as your address, date of birth, social security number (SSN), employer identification number (EIN) (for businesses) to the account. All of this can be done conveniently on your phone.
If you do not have an SSN or the automatic verification fails, you will be asked by Stripe to upload an ID document (driver's license or passport).
Delay for ID verification: In some cases, this ID verification can delay your first large payout by a few days. Please keep this in mind and transfer your funds early enough.
Transfer money to a third party
You can register and transfer funds to any US bank account, even a third party. However, keep in mind that you might need to enter additional personal details to verify the account holder if you transfer large sums to that account (see "Identity Verification" above). Thus, you might be asked to provide Stripe with the third party's date of birth, address, SSN and maybe a copy of their ID document.
To discuss other ways to make payouts to third parties in the US, please get in touch with us.
Transfer money internationally
WeTravel also allows you to wire funds directly to any international account. Please see this support article here.