Accepting Payments

Ready to accept payments for your trips? Find out all you need to know about collecting money using WeTravel.

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26 articles in this collection
Written by WeTravel
Collecting Payments

When & how fast will I receive the money collected from my participants?

Learn how long it takes to receive your money and how to transfer funds to US/European accounts (no fee) in the payouts page.
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Written by WeTravel
Updated over a week ago

What happens to the money from my participants after they book?

When participants book on WeTravel, their payments are securely held by our payment provider until the organizer transfers them.
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Written by WeTravel
Updated over a week ago

How does WeTravel handle and protect financial information?

Learn about WeTravel's state-of-the-art financial data and payment information handling.
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Written by WeTravel
Updated over a week ago

What payment methods does WeTravel accept for different currencies?

Learn what type of bank payments and debit/credit cards are accepted for all the currencies WeTravel offers.
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Written by WeTravel
Updated over a week ago

What will be shown on the participant's credit card or bank account statement?

WeTravel's credit card statement descriptor is the first 22 characters of the trip name and the MCC (Merchant Credit Card Category) is 4722.
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Written by WeTravel
Updated over a week ago

Can I absorb the credit card fees myself?

Learn how to pay and absorb the credit card fees yourself rather than passing it on to participants
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Written by WeTravel
Updated over a week ago

Discount / Promo Codes

Learn how to easily set discount/promo codes and coupons on WeTravel to give certain users a special price.
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Written by WeTravel
Updated this week

How to register a client on their behalf?

Learn how to register clients who have authorized you to sign them up and conduct the initial payment on their behalf.
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Written by WeTravel
Updated this week

How to register cash or check payments?

Learn how to register your client's cash or check payment.
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Written by WeTravel
Updated over a week ago

How to register a custom amount paid by your client?

Learn how to register a custom amount (differing from your client's payment plan or balance due) paid.
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Written by WeTravel
Updated over a week ago

How do I collect outstanding balances after my participants have paid the deposit?

Learn how WeTravel makes it super easy to collect any remaining amounts from your participants after you have collected a deposit.
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Written by WeTravel
Updated over a week ago

How to remind customers to pay their balance due?

Learn how to use the payment plan feature to automatically request balances due from your participants on a predefined date.
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Written by WeTravel
Updated over a week ago

How does WeTravel handle disputes?

Learn all about what happens if you receive a dispute or chargeback on WeTravel
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Written by WeTravel
Updated over a week ago