In-Depth Knowledge for Organizers

Need more? This is the place for a deep dive into our tools.

25 articles in this collection
Written by WeTravel

Can I absorb the credit card fees myself?

Learn how to pay and absorb the credit card fees yourself rather than passing it on to participants
Written by WeTravel
Updated over a week ago

Team Members: How to add colleagues and co-organizers to help you manage your trip

Multi-user management: How to add colleagues, other users and co-organizers to manage your trip without giving them access to transfer funds
Written by WeTravel
Updated over a week ago

Share your trips on WeTravel's social media to get more visibility

Learn how to tag WeTravel on Facebook, Instagram, and Twitter to get more visibility, promote your brand, and share the joy of your trips!
Written by WeTravel
Updated over a week ago

How can I issue a refund to a participant if I have no funds available in my WeTravel account?

Written by WeTravel
Updated over a week ago

Add a PDF document to your WeTravel page with Google Drive

Learn how to add a direct link to a PDF or any other document in your WeTravel trip page by using a Google Drive URL/Link
Written by WeTravel
Updated over a week ago

How to add payout accounts to transfer funds

This article will explain how to add payout accounts to your WeTravel profile (personal, company, third party and international accounts)
Written by WeTravel
Updated over a week ago

WeTravel Marketplace Ranking: How to get more bookings and participants through WeTravel

My trip is on WeTravel but I don't have any bookings; what can I do to attract participants?
Written by WeTravel
Updated over a week ago

How much does it cost if my trip is priced in a currency other than US Dollars?

Learn about the pricing of trips that are in international currencies (non-USD).
Written by WeTravel
Updated over a week ago

Change package / accommodation type for participant

Learn what to do if one of your participants wants to switch to another package / accommodation type
Written by WeTravel
Updated over a week ago

How do I collect outstanding balances after my participants paid the deposit?

Learn how WeTravel makes it super-easy to collect any remaining amounts from your participants after you collected a deposit
Written by WeTravel
Updated over a week ago

Do I have to pay taxes when I organize a trip through WeTravel?

Tax questions and WeTravel's IRS reporting requirements
Written by WeTravel
Updated over a week ago

What's your credit card merchant code?

WeTravel's credit card merchant category is 'Travel Agencies and Tour Operators (4722)'
Written by WeTravel
Updated over a week ago

How do I make a payout to an international account?

Learn how to save an international (non-US) account in order to transfer your funds to an account abroad
Written by WeTravel
Updated over a week ago

How does WeTravel help me with promoting my trip?

Learn the different ways that WeTravel helps you promote your trip
Written by WeTravel
Updated over a week ago

Does WeTravel help me organize my trip or retreat from A-Z?

Learn what WeTravel can do to help you organize your next trip or yoga retreat - and what we DON'T do
Written by WeTravel
Updated over a week ago

How do I issue a refund to a participant?

Quickly learn how to issue a refund to a participant on your WeTravel trip.
Written by WeTravel
Updated over a week ago

How do I change the price after a participant signed up already?

This is a step-by-step description on how to change the price after a participant has signed up for your WeTravel trip.
Written by WeTravel
Updated over a week ago

2 person booking: How can I refund&cancel just one of the two?

Read how you can quickly refund and cancel just one person in a two people booking.
Written by WeTravel
Updated over a week ago

How does WeTravel handle and protect financial information?

Learn about WeTravel's state-of-the-art financial data and payment information handling.
Written by WeTravel
Updated over a week ago

I just created a new trip. Why does it not show up on WeTravel's marketplace?

We review each trip for quality and approve them manually. That's why new trips and listings don't immediately appear on our marketplace.
Written by WeTravel
Updated over a week ago

What happens to the money from my travelers after they book?

When participants book on WeTravel, their payments are securely held by our payment provider until the organizer transfers them.
Written by WeTravel
Updated over a week ago

Discount / Promo Codes

Learn how to easily set discount / promo codes and coupons on WeTravel to give certain users a special price.
Written by WeTravel
Updated over a week ago

Can I offer automatic payment plans with WeTravel?

WeTravel does not have automatic payment plans, but organizers can set up manual payment plans. Find out how.
Written by WeTravel
Updated over a week ago

Contact WeTravel

Find our contact details here
Written by WeTravel
Updated over a week ago

How do I organize an amazing trip?

Make it personal!!! We’ve discovered that the difference between a good trip and an amazing trip is when the travel organizer ...
Written by WeTravel
Updated over a week ago